Refund Policy

1. General Policy

All ticket purchases for workshops and events are considered final.
Due to the limited number of seats and event preparation, tickets are non-refundable once purchased.

By purchasing a ticket, the customer acknowledges that the product is a reservation for a scheduled event and therefore not eligible for the standard 14-day withdrawal right under EU consumer protection regulations.

By completing a purchase, the customer agrees to this Refund Policy.

2. Unable to Attend

If a customer cannot attend the event, the ticket may be transferred to another person.

To transfer a ticket, the customer should inform the organizer before the event by email or through the contact form on the website.

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3. Event Cancellation by Organizer

If the event is cancelled by the organizer, customers will be notified via email.

Customers will be offered one of the following options:

• a full refund, or

• the possibility to transfer the ticket to another event date

Refunds will be issued using the original payment method.

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4. Event Rescheduling

If an event must be rescheduled due to unforeseen circumstances, customers will have the option to:

• attend the new scheduled date, or

• receive a full refund

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5. Late Arrival or No-Show

Customers who arrive late or do not attend the event (no-show) are not eligible for a refund.

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6. Contact

If you have questions about your booking, please contact us using the contact information available on this website.