Cancellation and Refund Policy

1. General Policy

All ticket purchases for workshops and events are considered final.
Due to the limited number of places and event preparation, tickets are non-refundable once purchased.

By purchasing a ticket, the customer acknowledges that the booking is for a leisure service scheduled for a specific date or period and is therefore not subject to the standard 14-day EU right of withdrawal.

By completing a purchase, the customer confirms acceptance of this policy.

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2. Unable to Attend

If a customer is unable to attend, the ticket may be transferred to another person.

To request a ticket transfer, please contact the organizer before the event by email at theartstudio1950@gmail.com or through the contact form on the website.

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3. Event Cancellation by Organizer

If an event is cancelled by the organizer, customers will be notified by email.

Customers will be offered one of the following options:

• a full refund, or
• transfer to another available event date

Refunds will be issued using the original payment method.

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4. Event Rescheduling

If an event must be rescheduled due to unforeseen circumstances, customers will have the option to:

• attend the rescheduled date, or
• receive a full refund

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5. Late Arrival or No-Show

Customers who arrive late or do not attend the event (no-show) are not eligible for a refund.

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6. Contact

If you have any questions about your booking, please contact us at theartstudio1950@gmail.com.